Get help and support
Gambler’s Help services are provided by a range of community organisations across metropolitan, regional and rural Victoria.
Our services include online, telephone and face-to-face counselling, advice and information. There are also services tailored for Aboriginal communities, and in-language support for at-risk culturally and linguistically diverse communities.
Gambler’s Help services cover:
- counselling, including specific financial counselling
- peer support from volunteers with personal experience of gambling harm
- community education about the early signs of gambling harm and how to access support
- support for gaming venue staff so they can identify and respond to gambling harm
- integration with other health services to provide a seamless experience for people seeking support.
Visit Gambling Help Online for support with your gambling if you are based in Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania or Western Australia.
Our guiding principles
Gambler’s Help services are designed to:
- meet your needs as the person seeking support, ensuring choice and control
- be free, accessible and close to where you live, wherever that is in Victoria
- achieve high quality standards through being informed by evidence, delivered by trained professionals and monitored for effectiveness
- be responsive to local community needs and emerging challenges
- enable you to seek the breadth of support you need, recognising that gambling harm does not occur in isolation.
Gambler’s Help is funded by the Victorian Responsible Gambling Foundation.