Get help and support
If you need a bit of help to get back on track, support is close at hand, it's confidential and free.
Get immediate, professional help any time of the day, find a local counselling service or have a regular check in with someone who's been in your situation. Face to face, over the phone or online – we can help.
Join the Gambling Help online forum, sign up for email support, or live chat with a counsellor
Gambling Help Online
Gambling Help Online provides anonymous, free, confidential advice and counselling. There's also information online to support you in developing your own strategies for change. Visit Gambling Help Online and select 'Get started'. You'll need to register an email address to get things going.
Gambling Help Online lets you connect and get support in different ways:
Chat live with a counsellor 24 hours a day, seven days a week.
Email counselling is great when you need answers to questions but don't need an immediate response. You may prefer this service because you want to make changes on your own and just need to check in with someone, or you may like having time to consider your thoughts and write them down when you have time to sit down and reflect on what you want to say.
24-hour helplines, peer phone support and professional phone counselling.
- Gambler's Help 1800 858 858
- Gambler's Help Youthline 1800 262 376
Call now for professional, confidential and free support and advice, 24 hours a day, 7 days a week. Gambler's Help helplines are for anyone affected by gambling – their own, or someone else's. We can refer you to local services and send you information.
Calls are free from landlines. Calls form mobiles may be charged. If you are deaf or have a hearing or speech impairment contact us through the National Relay Service.
Local Gambler's Help services offer phone counselling by appointment, including outside office hours. Contact your local service to discuss this option with them.
Get support from someone who's been there too.
Peer Connection matches you with a volunteer for regular phone contact. Volunteers have dealt with their own gambling problems or worked through the impact of someone else's, so they know what you're going through.
Peer Connection isn't for people in immediate crisis – call Gamblers help 24 hour service if you need immediate help. Call Peer Connection on 1300 133 445 or visit peerconnection.org.au
We offer free, confidential information, advice and counselling to anyone affected by gambling in Victoria.
Our trained counsellors are here to help you. We understand what you're going through and can help you find ways to deal with your problems and support you for as long as you need. Our counselling services also extend to the family and friends of those who gamble.
Local Gambler's Help providers offer face to face and phone counselling by appointment, giving you greater choice.
Gambler's Help services are available in over 100 locations across Victoria. Some locations may be available by appointment only. Please contact your local Gambler's Help service to find the nearest location to you.
In-language counselling services are available for Arabic, Chinese and Vietnamese speaking communities, and some other languages by request.
Our financial counsellors understand the financial issues you and your family are facing, and are ready to help. Do you forget about gambling when you don't have any money? There are ways of organising your money that can help you stop or cut back on gambling.
Some good strategies include setting up your accounts to pay essential bills automatically, reducing ATM withdrawal limits and getting a trusted person to help manage your accounts. See our tips for managing your money.
Real storiesSee full listing of stories
The moment that I’m writing my story here, I’m sick and feel a heavy pain in my stomach because I lost over $10,000 in the last two days. I don’t know how to deal with this situation; I work hard and put all my money into the pokies.
I began spending $100 on pokie machines thinking that I would be able to win the jackpot. From then on, it became $200 a week and quickly transformed into $500 and now I'm spending $4000 in money that isn't even mine to play the pokies.