In-language counselling

The foundation works with and funds several organisations, embedded in the Arabic, Chinese and Vietnamese-speaking communities, to provide in-language services within their communities.

A range of counselling support, community education and financial counselling services are provided in Arabic, Cantonese, Mandarin and Vietnamese, as well as English.

Providing support to people from all backgrounds and cultures is important to us. If you speak a language not listed here, your local Gambler's Help service may have a counsellor who speaks your language; translators are available for free upon request. Please ask when you contact Gambler's Help.

In addition, a telephone-only service, Chinese Peer Connection, provides Chinese speakers with the option to talk anonymously to other Chinese speakers who have experienced and worked through harm from gambling.

Languages spoken: Arabic, English
Services: counselling support and referral to English-language financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Brunswick and Broadmeadows (at other locations by appointment)
Telephone support: available

Visit the Arabic Welfare Incorporated website

Contact

For information or to make an appointment:

• call (03) 9380 9536 or
• email info@arabicwelfare.org.au

Languages spoken: Vietnamese, English
Services: counselling support and financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Richmond and Braybrook
Telephone support: available

Visit the Australian Vietnamese Women's Association website

Contact

For more information or to make an appointment:

• call Phuong Nguyen on (03) 9428 9078 / 0405 041 858
• email Phuong.Nguyen@avwa.org.au 

Languages spoken: Cantonese, Mandarin, English
Services: counselling support and financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Melbourne CBD (at other locations by appointment)
Telephone support: available

Contact

For information or to make an appointment:

• call (03) 9650 1293 or
• email info@fca.fedsun.org

Languages spoken: Vietnamese, English
Services: counselling support and supported referral to English-language financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Springvale (at other locations by appointment)
Telephone support: available

Contact

For information or to make an appointment:

• call Bic Gresty or My Dung Nguyen on (03) 9547 6161 or
  
• email bgresty@sicmaa.org.au or MDNguyen@sicmaa.org.au
  

Languages spoken: Arabic, English
Services: counselling support and financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Broadmeadows

Visit the Victorian Arabic Social Services website

Contact

For information or to make an appointment:

• call (03) 9359 2861 or
• email mail@vass.org.au