Get help and support
In-language counselling
The foundation works with and funds several organisations, embedded in the Arabic, Chinese and Vietnamese-speaking communities, to provide in-language services within their communities.
A range of counselling support, community education and financial counselling services are provided in Arabic, Cantonese, Mandarin and Vietnamese, as well as English.
Providing support to people from all backgrounds and cultures is important to us. If you speak a language not listed here, your local Gambler's Help service may have a counsellor who speaks your language; translators are available for free upon request. Please ask when you contact Gambler's Help.
In addition, a telephone-only service, Chinese Peer Connection, provides Chinese speakers with the option to talk anonymously to other Chinese speakers who have experienced and worked through harm from gambling.
Please call or email these organisations before visiting in person. They will still provide you support on the telephone or email, but offices may be closed to visits in person due to COVID-19.
Arabic Welfare Incorporated
Languages spoken: Arabic, English
Services: counselling support and referral to English-language financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Brunswick and Broadmeadows (at other locations by appointment)
Telephone support: available
Visit the Arabic Welfare Incorporated website
Contact
For information or to make an appointment:
- call (03) 9380 9536 or
- email info@arabicwelfare.org.au
Please call or email this organisation before visiting in person. They are still open to provide you support on the telephone or email, but offices may be closed to visits in person due to COVID-19.
Australian Vietnamese Women's Association
Languages spoken: Vietnamese, English
Services: counselling support and financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Richmond and Braybrook
Telephone support: available
Visit the Australian Vietnamese Women's Association website
Contact
For more information or to make an appointment:
- Call Thao Hoang on (03) 9396 1922 / 0405 144 076
- Email thao.hoang@avwa.org.au
Please call or email this organisation before visiting in person. They are still open to provide you support on the telephone or email, but offices may be closed to visits in person due to COVID-19.
Federation of Chinese Associations, Social Welfare Centre
Languages spoken: Cantonese, Mandarin, English
Services: counselling support and financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Melbourne CBD (at other locations by appointment)
Telephone support: available
Visit the Federation of Chinese Associations website
Contact
For information or to make an appointment:
- call (03) 9650 1293 or
- email info@fca.fedsun.org
Please call or email this organisation before visiting in person. They are still open to provide you support on the telephone or email, but offices may be closed to visits in person due to COVID-19.
Springvale Indo-Chinese Mutual Assistance Association Incorporated
Languages spoken: Vietnamese, English
Services: counselling support and supported referral to English-language financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Springvale (at other locations by appointment)
Telephone support: available
Contact
For information or to make an appointment:
- call Bic Gresty or My Dung Nguyen on (03) 9547 6161 or
- email BGresty@sicmaa.com or sicmaa.bh@bigpond.com
Please call or email this organisation before visiting in person. They are still open to provide you support on the telephone or email, but offices may be closed to visits in person due to COVID-19.
Victorian Arabic Social Services
Languages spoken: Arabic, English
Services: counselling support and financial counselling
Hours of service: Monday – Friday, 9 am – 5 pm
Face-to-face support: Broadmeadows
Visit the Victorian Arabic Social Services website
Contact
For information or to make an appointment:
- call (03) 9359 2861 or
- email Kieran.Hough@vass.org.au
Please call or email this organisation before visiting in person. They are still open to provide you support on the telephone or email, but offices may be closed to visits in person due to COVID-19.